Returns Policy

RETURNS
If for any reason you are not completely satisfied with your purchase we give you a 30 day money-back guarantee from the time you receive the goods. Please email us at [email protected] or use the contact form if you are not satisfied with your purchase so that we can resolve any problems.

WHAT can be returned?
Everything except briefs, headwear and food supplements.

WHEN do items need to be returned by?
We accept returns within 30 days after you have received the goods.

WHERE do items need to be returned to?
You can return items by mail to:
Returns
Colleens
Shop 6, 22 Garran Place, Garran ACT 2605

or in person to:
Colleens
Shop 6, 22 Garran Place, Garran ACT 2605
You can return items during business hours which are Mon- Fri 9.30am - 4.30pm and Sat 9.30am-1.30pm

HOW do I return items?

We will accept returns if items have not been worn, have the original tags and have not been damaged by you (other than faulty goods).

SHIPPING for returns?
Costs associated with returning goods are paid by you. In the unlikely event of faulty goods, shipping costs to return any items will be refunded.

CREDIT for returns?
You can choose to have a refund, exchange or given a credit to be used in the shop. 

Please email us at [email protected] or use the contact form if you are not satisfied with your purchase so we can resolve any problems.